• Second Opinion Furniture Inspection & Assessment

Essential

Let’s get things moving. Simply sign up and submit your claim. We’ll be in touch to confirm your details and arrange your report.

An expert independent witness report for you to use directly with your retailer, manufacturer or insurer, supported by images from a furniture technician/material technologist commenting on what, where, when, who, why and how the reported issue came to be, channelling any liability with  diagnostics and root cause analysis.

Key features:

  • Expert independent witness report
  • Access to online knowledge base
  • Root cause analysis
  • Support form a furniture technologist


Our range of products

Essential
£150
We produce an expert report for you to use.
Expert independent witness report
Access to online knowledge base
Root cause analysis
Support form a furniture technologist
Standard
£289
The entry level report will be scrutinised and validated by technical experts with recommendations
Expert independent witness report
Access to online knowledge base
Root cause analysis
Support form a furniture technologist
Expert board support
Guidance recommendation
Standard + Legal
£750
Your export report is bolstered by case notes and laboratory support
Expert independent witness report
Access to online knowledge base
Root cause analysis
Support form a furniture technologist
Expert board support
Guidance recommendation
Complaint claim history freedom of information request
Expert laboratory reports commissioned where relevant
Complete
£999
The complete Sofia package preparing you for supported legal action
Expert independent witness report
Access to online knowledge base
Root cause analysis
Support form a furniture technologist
Expert board support
Guidance recommendation
Complaint claim history freedom of information request
Accredited laboratory report
Court support and advice
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