Further to independent report and standard scrutiny, all retailer, insurer system notes will be requested under freedom of information legislation. Any so called expert inspectors qualifications and employment history will be requested and noted. Accredited expert laboratory reports will be commissioned where relevant.
Key features:
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Expert independent witness report
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Access to online knowledge base
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Root cause analysis
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Support form a furniture technologist
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Expert board support
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Guidance recommendation
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Complaint claim history freedom of information request
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Expert laboratory reports commissioned where relevant